Hebaje's Privacy Policy — Your data is safe with us

1Introduction

Hebaje An internationally licensed online gaming platform. We believe that the protection of every member's personal information is a fundamental right. This Privacy Policy has been established so you can clearly understand — what information we collect, why we collect it, and how we use it.

This policy hebaje.xyz Applies to the website and all associated mobile applications or services. Please read this policy carefully before using our platform. Continued use of the service constitutes your acceptance of this policy.

Our Privacy Policy is written in plain language so every member can understand it. If you have any questions, our support team is always ready to help.

2What Information Is Collected

Hebaje Two types of data are collected — what you provide directly, and what is gathered automatically.

Information you provide directly:

• Name, date of birth, and nationality
• Email address & phone number
• A copy of your National ID or passport for KYC verification
• Payment method details (bKash number, bank account, etc.)
• Details of messages or complaints submitted to support

Automatically Collected Data:

• IP address & device type
• Browser Type & Version
• Platform Access Logs & Activity Records
• Gaming History & Transaction Records
• Data Collected via Cookies & Tracking Technologies

3Purpose of Data Collection

Hebaje Uses your information only for specific, legitimate purposes. Your data is never used for unrelated reasons.

• Account management: To create, verify, and maintain your account.
• Payment Processing: To process incoming deposits and outgoing withdrawals.
• Ensuring Security: To detect fraud, money laundering, and duplicate accounts.
• Legal obligations: To meet requirements set by government or regulatory authorities.
• Service Improvement: To analyse your experience and improve our services.
• Contact: For important updates, bonus offers, and support services (with your consent).
• Responsible Gaming: To identify signs of problem gambling and provide appropriate support.

4Data Storage & Security

To keep your information secure Hebaje The highest industry standards are followed. The measures below are always active:

• SSL 256-bit Encryption: All data is transmitted through encrypted channels.
• Secure Servers: Your information is stored on internationally certified secure servers.
• Access control: Only authorized personnel may access your information, and only when necessary.
• Regular Audits: Our security measures are regularly audited by independent third parties.
• Data Retention Period: After account closure, data is retained for a maximum of 3 years as required by law, then securely deleted.

5Sharing Information with Third Parties

Hebaje Does not sell your personal information. However, limited data may be shared with trusted third parties as necessary to operate our services:

• Payment Processors: For processing transactions with bKash, Nagad, Rocket, and our banking partners.
• Identity Verification Services: For KYC and AML (Anti-Money Laundering) processes.
• Game Software Providers: Only the minimum data necessary to deliver gaming services.
• Law enforcement: When required by a legal order or investigation.
• Analytics Services: Anonymous data used to improve platform performance.

Strict non-disclosure agreements (NDAs) are in place with all third parties, who may only use the data for specified purposes.

6Cookie Policy

Cookies are small data files stored in your browser. Hebaje Uses cookies for the following purposes:

• Necessary Cookies: Maintaining login sessions is essential to the platform's core functionality — without these, the service cannot operate.
• Functional Cookies: To remember your preferences and settings (such as language selection).
• Analytics Cookies: To review platform usage and enhance the service (with your consent).
• Marketing Cookies: To show relevant ads and offers (with your consent).

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the platform.

7Your rights

You have several important rights regarding your personal information, which Hebaje Fully acknowledges:

• Right to Know: You can request to see what information we hold about you.
• Right to Rectification: If any of your stored information is incorrect, you can request that it be corrected.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Data Portability: You can receive your information in a portable format.
• Right to object: You may object to certain types of data processing.
• Right to Withdraw Consent: You may withdraw your marketing consent at any time.

To exercise these rights, please contact our support team or[email protected]Get in touch with -. We aim to respond within 30 days.

8Children's Privacy

Hebaje-'s services are strictly not intended for anyone under the age of 18. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• If a minor's account is identified, it will be closed immediately and all associated data will be deleted.
• If you become aware that a minor is using our platform, please notify us immediately.

9Changes to the Privacy Policy

Hebaje The right to update this Privacy Policy is reserved when needed. Members will be notified in advance of any significant changes.

• The date of any change will always be clearly stated at the top of this page.
• For significant changes, advance notification will be sent to your registered email.
• Continued use of the platform after any policy update will be considered acceptance of the revised policy.
• If you do not agree with the updated policy, you may request that your account be closed.

10Contact

Contact us for any questions, requests, or complaints regarding the Privacy Policy. Our data protection team is always ready to assist.

• Response Time: Typically within 24–72 hours.
• Language: Feel free to write in Bengali.
• Rights Request: Processing will be completed within a maximum of 30 days.